1. Information We Collect
When using our services, we collect the following types of information:
- Identification information: first name, last name, email address, phone number.
- Booking data: date, time, chosen service, selected stylist, style notes.
- Payment data: processed by our secure payment providers and not stored on our servers.
- Browsing data: IP address, browser type, pages visited (via analytics cookies).
- Subscription data: email address if you subscribe to our newsletter.
2. How We Use Your Data
Your personal data is used exclusively for:
- Managing and confirming your appointment bookings.
- Sending you reminders and confirmations by email or SMS.
- Improving the quality of our services by analyzing client feedback.
- Informing you about promotions and news if you have consented.
- Complying with our legal and accounting obligations.
3. Sharing of Information
We never sell, rent, or share your personal data with third parties for commercial purposes.
Your data may only be shared with:
- Our technical service providers (hosting, transactional emails, secure payment) strictly within their service scope.
- Competent authorities in case of legal obligation.
Cookies
Our site uses cookies to improve your browsing experience. The types of cookies used are:
- Essential cookies — required for site functionality (session, CSRF, language).
- Analytics cookies — help us improve site content and performance.
You can disable cookies in your browser settings at any time.
5. Data Retention
- Client account data: retained for the duration of your commercial relationship + 3 years.
- Booking data: 5 years from the service date (legal obligation).
- Newsletter: until unsubscription.
6. Your Rights
In accordance with applicable regulations, you have the following rights:
- Right to access your personal data.
- Right to rectify inaccurate data.
- Right to erasure ("right to be forgotten").
- Right to data portability.
- Right to object to the processing of your data.
To exercise these rights, contact us at the address below.
7. Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, alteration, or disclosure. Our site uses HTTPS to secure all communications.
8. Contact
For any questions about this policy or to exercise your rights:
